The following terms and conditions will apply to all bookings, no matter how they are made (via our website, email, telephone, travel agent, systems or booking engines).

FEES, DEPOSITS AND PAYMENTS

Rates offered by Hotel Orizont Predeal include VAT (9%) and resort tax. Rate/price list for additional services, such as cleaning and minibar, are available on request and are displayed in our hotel rooms.

Payment method depends on the choice of reservation type and the respective payment terms may vary according to the reservation.

The guest has the possibility to pay the rate for the entire stay before and/or upon arrival at the hotel, as well as for other costs or requirements requested from the hotel in cash or by bank card, or by pre-authorization of a bank card. If the deposit has already been paid to secure the reservation, the guest will pay the difference up to the total amount due upon arrival at the hotel. Actual costs will be paid only in the hotel’s local currency (lei/ron), in accordance with the booking process. Alternative bidding currencies are indicative only and will be based on the hotel’s internal exchange rate, and are subject to bank fluctuations.

Guest is obliged to pay according to the agreed rate for the accommodation as well as for the agreed extra services according to the offer, at the latest on the last day of stay on presentation of the account, together with the proof of deposit initially offered by the guest.

In case the credit card offered by the guest for guarantee does not have sufficient funds to cover the reservation, then the reservation will be considered invalid and will be cancelled. The same cancellation situation applies if the guest has a credit card with an invalid expiry date or one that expires before the day of arrival at the hotel.

By making the reservation, the guest agrees to the hotel withdrawing the reservation cancellation amount from the credit card used for the guarantee as mentioned above.

Reservations must be guaranteed by payment of accommodation costs or travel vouchers (for reservations made through travel agencies or tour operators). Payment can be made by electronic bank transfer (to the bank account mentioned on the proforma invoice) or by debit/credit card or holiday cards.

In the case that the guest does not pay or cannot present a travel voucher at the requested time, the hotel may treat the reservation as cancelled without further notice.

CANCELLATIONS AND NO-SHOWS

The guest is responsible for payment to the hotel of the cancellation fee, which is described by the hotel at the time of booking. All rooms that have been confirmed as booked will be held for the first night of the scheduled arrival date.

CHANGES TO RESERVATIONS

Changes to any reservation must be made in writing. No changes will be guaranteed until received in writing by the hotel. Rates for changes may vary, depending on the nature of the change and availability at the time of the change.